ADMINISTRATION
Do you feel like you are wasting time on admin instead of generating business? Are you looking to streamline your processes and increase business productivity? I can help with this by providing a smooth-running, back-office function. I provide a wide-range of admin tasks and have worked with businesses across a variety of sectors.
Here are some of the services I provide to my clients:
- Letter writing
- Diary management
- Marketing
- Sickness, holiday and maternity cover
- Invoicing
- Data entry and processing
- Booking appointments
- Travel arrangements
- Customer service
EMAIL MANAGEMENT
I can help you handle email management by stepping in to help with follow-ups, email organisation, and scheduling. You can delegate your most difficult email tasks so you’re not constantly wrestling with what to do at the end of the day.
My services include:
- Follow up management. For many business owners, following up with potential leads is vital, but time-consuming work. I can step in and make sure that every lead is kept in the loop. I’ll also help you sort your important emails so you can focus your spare time to doing the most vital work first.
- Inbox management. Ever look at your email inbox at the end of the day and wonder how it could have got so large? It’s something that creeps up on all of us. I can not only help you with inbox management, but can organise the most important emails for you so you only have to review the essentials.
CUSTOMER SERVICES
Customer Relationship Management / Account Management / Customer Services
I can help with your customer service outsourcing requirements. I will ensure that you capture all your bookings and enquiries by acting as a knowledgeable member of your team, rather than just an “order taker”. Your clients will receive an efficient experience and you will have a better chance of securing business, giving you extra time to focus on the bigger picture.
Here are just a few things I can do:
- Customer Services
- Scheduling and calendar management
- Follow-up calls and emails
- Document preparation
AUDIO TYPING
With over a decade of medical transcription experience, I understand the need for professional quality, such as correct grammar and punctuation, correct terminology and accurate spelling of names and places. Furthermore, I understand that all these are essential to the quality of your document and also vital in interpreting the correct context of your transcript. In addition to accuracy, I am also able to capture the perceptions, opinions, beliefs and attitudes of the speakers in your recording to ensure that your final copy is a true representation.
Confidentiality
My background in both finance and medical settings over the last 20 years is evidence of my ability to ensure that all confidentiality and ethical guidelines are adhered to. You are assured of complete peace of mind.
MEDICAL TRANSCRIPTION
I provide reliable and efficient medical dictation and transcription services tailored to the needs of a wide range of medical professionals and firms across the UK and US.
My medical clients include:
- Private hospitals
- Specialist clinics
- Medicolegal consultants
- Small and large medical practices
- Physicians
With over a decade of medical experience, I can transcribe all types of medical content – from complex medico-legal reports and medical conferences, to doctor-dictated reports and medical letters.
READY TO START WORK?
CALL NOW ON 07974 234 931 FOR A FREE CONSULTATION OR FILL OUT THE CONTACT FORM BELOW AND I WILL GET BACK TO YOU WITHIN 48 HOURS.