Terms & Conditions

SUNFLOWER PA TERMS & CONDITIONS

General Terms:

  • Consultations and quotations are free and are carried out by email or telephone.
  • By using our services, you are agreeing to these terms and conditions and our privacy policy.
  • Work can be accepted from the client by email, phone, post, USB drive or courier.
  • All work carried out by us will be proof-read and checked, however final proof-reading of the work remains with the client.
  • For larger projects a time frame will be negotiated with the client.
  • Whilst we endeavour to provide the highest level of service, we do not accept any liability or financial/business responsibility for any work produced by our team, or for the end use of any documents or materials produced or edited by us on behalf of the client. We aim to provide professional business support, but we do not accept responsibility for the success or failure of clients’ businesses.
  • We reserve the right to reject any work, including work which we believe to be illegal or immoral.
  • Intellectual Property – You acknowledge and agree that we and our licensors retain ownership of all intellectual property rights of any kind related to the Service, including applicable copyrights, trademarks and other proprietary rights.
  • NOTICE WILL NOT BE ACCEPTED VIA EMAIL – Communications made through the Service’s email and messaging system will not constitute legal notice to the Site, the Service, or any of its employees or representatives in any situation where legal notice is required by contract or any law or regulation.

Payment Terms:

  • Payments can be made by PayPal, direct debit or bank transfer.
  • Bundles must be paid for in advance before the commencement of work.
  • Hourly work payments will be invoiced at the end of each week and payment is due 14 days from the date of invoice.
  • Any additional costs incurred for example, postage, outbound calls, courier, will be invoiced separately to the client as ‘Additional Expenses’.
  • If the client requires us to make trips out of the office (for example to the post office), we will charge for our time for the duration of the journey.
  • Overdue invoices may result in interest charges (at the rate of 5%) for the total outstanding.
  • In the event of a contract or our service being cancelled/terminated, the client agrees to pay for all work completed up to that point.

Privacy Policy:

We guarantee the highest level of confidentiality at all times. We do not pass or sell client information on to 3rd parties unless requested to do so by the client and as long as the request meets current legislation. If required we are happy to sign a confidentiality agreement and can provide one upon request. Visit the following page for our full privacy policy.

YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF USE, UNDERSTAND THE TERMS OF USE, AND WILL BE BOUND BY THESE TERMS AND CONDITIONS. YOU FURTHER ACKNOWLEDGE THAT THESE TERMS OF USE TOGETHER WITH THE PRIVACY POLICY REPRESENT THE COMPLETE AND EXCLUSIVE STATEMENT OF THE AGREEMENT BETWEEN US AND THAT IT SUPERSEDES ANY PROPOSAL OR PRIOR AGREEMENT ORAL OR WRITTEN, AND ANY OTHER COMMUNICATIONS BETWEEN US RELATING TO THE SUBJECT MATTER OF THIS AGREEMENT.